Pairing your phone with SYNC® 3

To use SYNC® 3 phone features—such as making a call or receiving a text message—you must first connect, or "pair" your Bluetooth®-enabled phone. Pairing is what allows Bluetooth devices to communicate securely with each other.

Before you start

  • Your vehicle must be completely stopped (i.e. in park) to pair a phone.
  • Your phone’s Bluetooth will need to be turned on for pairing.


  1. Turn on your phone and enable Bluetooth.
  2. Press Add Device on your vehicle touchscreen (If you’ve already paired a phone, SYNC displays the name of that device. If your SYNC screen asks you to connect a phone, make sure your phone’s Bluetooth is turned on. If not, follow the next steps.).
  3. Scan for devices on your phone until SYNC is found.
  4. Select SYNC on your phone, which will then display a six-digit PIN.
  5. When prompted on your phone’s display, confirm that the PIN displayed on vehicle touchscreen matches the PIN displayed on your phone.
  6. The vehicle touchscreen will then indicate that pairing is successful.


  • If a phone is deleted/removed from SYNC, a new pairing will be required.
  • The pairing process can be different on each phone. Watching both the phone and the SYNC system for any messages is the best way to successfully pair a phone.